Robert Gardner

About Robert Gardner

Desktop EngineerConnect with me using: g••••••••@gmail.com All Invitations to Connect WelcomeLION – LinkedIn Open HR Managers, Hiring Managers, IT Managers connect with me to get access to my network which is deep in industry Manager and Military Veteran that held a Top Secret security clearance with more than 10 years proven experience in system administration, network administration, help desk, remote support, customer service with a servant’s approach and the United States Army. Demonstrated ability to find root cause resolution using proven troubleshooting skills in all aspects of Windows Servers 2016/2012/2008 and Workstations 10/8/7 in both Active Directory Domain and Workgroup, and in physical, Hyper-V and VMWare environments. Proactive expertise in the cost saving design, installation and maintenance of programs in excess of $8M and network environments both domestic and global in the US and Korea. Realized fast, cost saving end user support via Managed Services, Remote Monitoring & Management (RMM), Service Desk and ticketing solutions. Superior proficiency designing, deploying and managing Backup & Disaster Recovery (BDR) solutions on equipment valued over $50K.I want to tell you how I can take any business to the next level, call me now at (93••••••00.

Experience

1. Desktop Engineer

   SaVida Health

   Mar 2020 — Present · Nashville, TN, US

   Providing all internal IT Help Desk and coordinate all IT vendor tasks and projects.

Education

• University of Tennessee at Martin

  BS, Criminal Justice

  1974 — 1979

• White Station High School, Memphis, TN

  Diploma

  1970 — 1974

Skills

• Computer Network Operations
• IT
• Microsoft Word
• Hardware Installation
• Team Leadership
• Information Technology
• Help Desk Support
• Small Business Server
• Backup Solutions
• Troubleshooting
• Computer Maintenance
• Healthcare Information Technology
• Program Management
• IT Operations
• IT Strategy
• Hardware Diagnostics
• Leadership
• Telecommunications
• Powerpoint
• Project Management
• Network Administration
• Technical Leadership
• Customer Support
• Hardware Support
• IT Management
• Teamwork
• IT Outsourcing
• Software Installation
• Solution Implementation
• Wireless Networking
• IT Service Management
• IT Solutions
• Microsoft Office
• Sales
• Technical Support
• Independent Thinking
• Training
• Dependable Team Player
• Security
• Management