Mark Gross

About Mark Gross

A visionary leader with extensive experience taking on the most challenging projects and building high-performing organizations, trusted for his professional candor & game changing ideas, Mark has led some of AT & T’s most critical, transformational, and amorphous initiatives as a direct report to numerous CXOs. As an intuitive and analytical results-driven leader, he specializes in market dev & turn arounds, empowering teams to achieve exceptional sales performance, ARPU, EBIT, and NPS through compelling client interactions. The culture of his organizations has regularly been recognized as “best in class” - anonymous employee-NPS survey verbatims confirm his approach energizes employees & inspires their success. Multiple time Diamond Club VP – Consistently Top 10%: sales, revenue, EBITA, and client/employee NPS Repeatedly built new and fixed challenged organizations/regions/teams From ideation to operation – established a series of new sales organizations, targeting market share growth Selected by CEO for developmental programs and to lead key projects – M&A, Culture, Market Development

Experience

1. VP Government - Education - Medical

   AT&T

   Jan 2016 — Present · Dallas-Fort Worth, TX, US

   Providing leadership to GEM sales teams, building & executing strategic plans, and achieving company goals through data-informed decision making, while coaching for continuously improvement. Held strategy & sales leadership roles - most as direct report to CXO. Envisioned, and built, new sales organizations to improve coverage, focus on solution selling, increase market share position and NPS. Developed the AT & T Business 5-year strategic plan. Constructed cultural transformation and education program for >40K worldwide employees; and completed critical M&A projects ahead of schedule. • \'23 - built a new national acquisition sales distribution channel for GEM accounts in Western US. • Inherited a Government Solutions market in ‘22 – delivered sales volumes 7X higher than ever before. • Led Local Gov\'t & Ed Acquisition sales team in ‘20 & ’21 -#1 in new sales with revenue growth >20% YoY. • Served as chief strategist for AT & T\'s Public Sector & FirstNet President & CEO – design, strategy, investment, roadmap, & execution. • Responsible for AT & T’s Solution Provider Channel Organization for Government Solution Sales.

Education

• University of Mississippi

  Bachelor of Business Administration - BBA

  1991 — 1995

• Wharton Executive Education

  Global C-Suite Development Program

• University of Mississippi

  Master of Business Administration - MBA

  1996 — 1997