Robert Ferry

About Robert Ferry

IT Professional with experience and proven record in the implementation of projects and the application of project management practices. • Twenty years of project management experience, business planning, operational design, quality control and risk prevention in a wide variety of implementations. • Led all phases of projects, established timelines, and facilitated weekly meetings, set project scope and overall goals. Presented updates to senior management and maintained all documents in accordance with the PMO. • Managed day-to-day operational aspects of project management by providing direct supervision to team members, coordinating daily work schedules, preparing work assignments and providing coaching and feedback in the execution of roles and responsibilities. • Served as primary liaison to internal departments, staff members and direct reports, determined project timelines, budgets and established project goals and objectives. • Performed a variety of functions including the management of daily maintenance activities, change control, vendor software release/maintenance upgrades, testing, and ad hoc requests. • Ten years of manufacturing experience from PC & Server support, Production Scheduling and Inventory Management.

Experience

1. IT Project Manager Iii Vice President

   PNC

   Mar 2016 — Present · Pittsburgh, PA, US

   Manage projects in support of the Salesforce Customer Relationship Management system. • Manage bi-monthly deployments of application enhancements, break fix, and new development. • CA-PPM (Clarity) Project Management Tool

Education

• University of Evansville

  BS, Computer Science

  1976 — 1980

• University of Pittsburgh

  MS, Information Science

  1982 — 1984