Robert Emerson
Desktop Support
- Role
- Desktop Support Specialist at Fresenius Kabi
- Location
- Palatine, IL, US
- LinkedIn followers
- 500 followers
About Robert Emerson
r••••••••@hotmail.com Results-oriented, seasoned Information Technology professional with a history of success in problem diagnosis and resolution, customer service, and in creating environments that achieve higher profitability by reducing downtime and increasing employee productivity. A proven expert in network management, software development, operations management, systems integration, telecommunications, financial analysis, and software management. Skilled in adapting technology to exceed organizational business needs and goals.Specialties: Liaison between IT and end users.Also Create Secure ID and passwords for pc users.Involved in 7 system conversions.
Experience
Desktop Support Specialist
Jan 2026 — Present · Lake Zurich, IL, US
Wipe computer clean for return to manufactureRe image for new employeeRefresh project Provisioning new computer to swap out to employees
Education
McHenry County College
A.A.S, Business
1974 — 1976
Skills
- System Enhancements
- Networking
- Vpn
- Active Directory
- Software Installation
- Access
- Database Manager
- Invoicing
- Mentoring of Staff
- Notary Public
- Financial Analysis
- Human Resources
- Information Technology
- Data Conversion
- End User Support
- Teamwork
- Databases
- Billing Systems
- Management
- Microsoft Office
- Create User Id's and Access Rights
- Technical Support
- System Administration
- Business Analysis
- End User Training
- System Deployment
- Process Improvement
- Servers
- Leadership
- Telecommunications
- Call Centers
- Analysis
- Ms Office Suite
- Vendor Management
- Integration
- Call Center
- Time Management
- Technical Liaison
- Windows 7
- Business Process Improvement
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