Robert Lassu
Chief Operating Officer @Leveragesn
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WORK HISTORY
Chief Operating Officer @Leveragesn
Driving daily operations at leverageSN, a ServiceNow partner delivering impactful solutions across the full platform. I connect strategy to execution by scaling delivery teams, streamlining operations, and fostering strong, capable teams—ensuring clients receive consistent, high-quality outcomes.
EDUCATION
University of Calgary
Bachelor of General Studies, Communications
Mount Royal University
Computer Information Systems
SKILLS
ABOUT ROBERT LASSU
A successful, passionate and proven Program Manager and Project Manager, I have been consistently recognized for building relationships with my teams and leaders, promoting innovation and empowerment and encouraging team driven initiatives. I value and embody transparency via communication, leadership via ownership and above all resolution via collaboration. 27 years of Digital and Information Technology experience, 19 as a Program and Project Manager; specializing in ServiceNow IT Service Management (ITSM), IT Operations Management (ITOM) and IT Asset Management (ITAM) delivery Superior Program Management skills with expertise leading large, complex projects with multiple stakeholders and varying business objectives Strong ability to drive business value through IT solutions Demonstrates financial acumen by managing budgets, conducting cost-benefit analyses, and improving financial outcomes for projects Excellent analytical, research, presentation and communication skills; effective in conveying solutions to business problems with management and executives Proven leadership capabilities, adept at mentoring and guiding teams using industry standards and work optimization processes
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