Robert Kozlowski

About Robert Kozlowski

I bridge the gap between complex commercial strategy and cutting-edge technology operations.Currently, as a Program Manager at Amazon Flex, I lead initiatives at the intersection of Tech (AI) and Last Mile Logistics, optimizing how products return to station (RTS) to drive efficiency at national scale.My background is not typical for a PM and that is my advantage. With deep roots in high-stakes commercial negotiation (Rolls-Royce, BT), management consulting (KPMG) and tech (FAANG) I don\'t just manage roadmaps - I manage the P&L impact, the stakeholder negotiations, and the strategic viability of every feature we launch.Core Value Proposition:Tech Ops: Scaling Tech-first logistics solutions in high-pressure environments leveraging latest AI solutionsCommercial Acumen: 3rd Place at the Negotiation World Championship (2022). Managed $500M+ contracts.Global Perspective: Lived and worked in the US, UK, and Poland.Areas of Expertise: Technical Program Management (TPM) • AI & Machine Learning Implementation • Product Operations • Supply Chain Strategy • Cross-functional Leadership • Strategic Negotiation • Data Analytics • Claude.Open to connecting with leaders in Tech Strategy, Operations, and AI Product Management.

Experience

1. Program Manager - Amazon Flex (Rts)

   Amazon

   Apr 2025 — Present · Austin, TX, US

   Strategic Roadmap Ownership: Directing the strategic roadmap for Return-to-Station (RTS) operations across 600+ US locations, safeguarding the logistics flow for 1.6M+ daily packages (representing >90% of global Flex volume).AI & Process Automation: Leveraging AI-driven automation to scale operational oversight, identifying \"Under the Roof\" defects and influencing technical initiatives to improve returns performance across the Sub-Same Day network.Operational Excellence: Orchestrating cross-functional teams (Operations, Tech, BI) to execute network-wide audits and performance improvements, holding stakeholders accountable for deliverables that directly impact P&L and efficiency.Driver Experience & Tech Alignment: Securing strategic alignment to release technology solutions within the Amazon Flex app, ensuring product rollouts translate to improved Delivery Partner satisfaction scores.

Education

• V Liceum Ogólnokształcące i. Krzysztofa Kieślowskiego w Zielonej Górze

  Mathematics and physics

  2008 — 2011

• Poznan University of Economics And Business

  Bachelor of Arts (BA) in Finance and accounting, Finance and Taxes

  2011 — 2014

• University of Warwick - Warwick Business School

  Master's degree, Awarded with Merit, Management

  2014 — 2016

Skills

• Contract Writing
• Microsoft Excel
• Timely Decision Making
• Contract Negotiation
• Project Management
• Organization Skills
• Microsoft Office
• Problem Solving
• Operations Management
• Business Strategy
• Robotic Process Automation
• Management
• Finance
• Communication
• Corporate Finance
• Contract Management
• Time Management
• Entrepreneurship
• Teamwork
• Flexibility
• Team-Oriented
• Public Speaking
• Analytical Skills
• Prezi
• Computer Proficiency
• Sap
• Marketing
• Negotiation
• Team Leadership