Robert Dr. Klimke

Director Cloud Services @valantic

Munich, DE
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jun 2023 — Present

Director Cloud Services @valantic

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Migration, Innovation, Software Development, Real Modernization

EDUCATION

1985 — 1994

University of Bayreuth, Erlangen Nürnberg, CSUN, Cologne, Linz

Ph.D., Business Administrations

SKILLS

SaasSales Leadership TrainingCrmOutsourcingStrategic PartnershipsCloud ComputingStrategySales Management CoachingSoftware as a Service (Saas)Business DevelopmentNew Business DevelopmentSolution SellingOperations ManagementManagement ConsultingChange ManagementEnterprise Solution SalesTelecommunicationsProfessional ServicesCustomer ServiceSoftware AcquisitionEnterprise SoftwareAkquisitionSales ManagementB2b Marketing StrategyIntegrationCustomer Relationship Management (Crm)ManagementBusiness Process ManagementConsultingUnified CommunicationsContact Center ArchitectureLeadership

ABOUT ROBERT DR. KLIMKE

Strategic and hands-on experiences complex Software Sales Solution & Business Consulting, including the ability to set up new companies, lead teams of professionals, pre-sales, after sales, managed services, identify business challenges and opportunities very fast and act upon it. Banking: New system for the central credit card cancellation services of Germany, incl. BIRetail & Logistics: Unified system, including a broad SAP interface, integration of 4 european offices for better optimized services and supply chain; Load balancing system for customer services between headquarter and one local east-european officeInsurances: New IT products and services to fasten administrative processes and to reduce costs (CC, CRM, BI); Business Consulting for a change-management process (BPM and SOA); Process Development of operations for communication & work loadsMedia: Centralized private cloud communication system integrating 32 editorial offices; Public Cloud deployment and transfer to Managed Services.Telecommunication: Optimization of customer services, integration of several CRM systems, including SAP, including a natural language dialog system; Introduction of new cloud based communication products within a carrier´s product portfolio, from strategic positioning to operational activities, including hosting and managed servicesUtility: From development to operations of a new mission critical IT-System, incl. ERP-integraton; Manufacturing: Unified Communication Suite of a global market leader at sites in Europe/USA/Asia; Outsourcing complete voice- and data traffic of a large manufacturerServices: From development to operations of a global multimedia center with 3 hubs, load balancing, BI, CDN, Multi-tenant´s demands on CTI; several consulting jobs within Re-Organization, Strategic Management Processes, TOM, Change Management, Managed ServicesAverage 134 % achievements above target setting, beside meeting other quantitative & qualitative goals

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Robert Dr. Klimke — Director Cloud Services at valantic in Munich, DE | Unifers