Robert Kellerman
Managing great product experiences, one customer at a time.
- Role
- Technical Product Manager at TransPerfect
- Location
- Queens, NY, US
- LinkedIn followers
- 500 followers
About Robert Kellerman
Changing the world one Person, one Company at a time.Results-focused business process champion with 20+ years experience collaborating with clients, prospects, and internal sales, support, business, and marketing teams to design and bring to market innovative products that delight users. Proactive listener with applied expertise in optimizing business workflows and translating customer needs and requirements into successful products-Website Management • Multimedia Content Delivery • Online Product / Service Definition Marketing • Product Specifications • Customer Research • Concept Brainstorming • Development Team Leadership • Communications • User Experience Optimization • Writing & Editing • User Testing • Agile Methodology • Quality Assurance • Product Training • Problem Solving • User Stories • Low-Fidelity Prototyping
Experience
Technical Product Manager
May 2023 — Present · New York, NY, US
Global translation company with cutting edge AI/machine translation engines.Key Accomplishments:* Improve release velocity by 50% starting with a 127-ticket release focusing on the Adobe AEM adaptor migration from SOAP to REST API.* Collaborated with QA in India with daily meetings to resolve queries.* Created a master document for product team testing which compiled key information.* Increase sales reach by 20% with our brand-new Adobe Workfront Integration.* Product lead giving demos and meeting with prospects to determine their needs.* Drive functional requirements, including the first integration to support quote requests.* Reduce client requests for support by 30% through updating and simplifying help documentation.* Work closely with Tech Docs team on new interactive support portal for internal and client use.
Education
Purchase College, SUNY
Bachelor of Arts in Literature, Literature with Creative Writing Minor
1981 — 1985
New York University
MPS, Interactive Telecommunications
1993 — 1995
Skills
- Online Advertising
- Marketing
- User Experience
- Marketing Communications
- Content Management
- Sales
- Agile Methodologies
- Integration
- Management
- Web Development
- Product Management
- Project Management
- Product Marketing
- Strategy
- E-Commerce
- Leadership
- Vendor Management
- Start-Ups
- Creative Direction
- Product Development
- Integrated Marketing
- Team Leadership
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