Rob York
Strategic Workforce Management Leader | 20+ years aligning People, Process, and Technology for Results
- Role
- Director, Workforce Planning at Highmark
- Location
- Pittsburgh, PA, US
- LinkedIn followers
- 500 followers
OperationsView LinkedIn profile
About Rob York
Solution architect and implementation leader with 20+ year of experience in workforce…
Experience
Director, Workforce Planning
Jun 2021 — Present · Pittsburgh, PA, US
Education
Penn State University
B.S.
1993 — 1997
Skills
- Enterprise Software
- Store Layout
- Lean Manufacturing
- Workflow Analysis
- Management Consulting
- Workforce Management
- Strategic Planning
- Process Engineering
- 5s
- Labor Management
- Manufacturing
- Sales and Labor Budgeting
- Customer Insight
- Work Sampling
- Customer Experience
- Labor Standards
- Performance Measurement
- Business Process Improvement
- Labor Scheduling
- Retail
- Process Mapping
- Customer Centricity
- Workflow Design
- Retail Store Operations
- Program Management
- Continuous Improvement
- Software Project Management
- Performance Management
- Project Management
- Cross-Functional Team Leadership
- Department Budgeting
- Government
- Work Measurement
- Industrial Engineering
- Change Management
- Data Analysis
- Six Sigma
- Process Improvement
- Labor Modeling
- Shrink Reduction
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