Robert Williams
Technical Support Supervisor at Tech Support USA
- Role
- Technical Support Supervisor at Tech Support Usa
- Location
- Las Vegas, NV, US
- LinkedIn followers
- 500 followers
Information TechnologyView LinkedIn profile
About Robert Williams
Technical Support Supervisor with over 14 years of experience of delivering innovative IT…
Experience
Technical Support Supervisor
Sep 2004 — Present · Henderson, NV, US
Supervisor of a 5 person Technical Support Team charged with supporting nationwide service.
Skills
- Information Technology
- Network Design
- Web Services
- Network Administration
- Office 365
- System Administration
- Technical Support
- Staff Supervision
- Business Process Improvement
- Service Desk
- IT Service Management
- IT Management
- Help Desk Implementation
- Active Directory
- Windows Server
- Information Security
- Network Security
- Managed Services
- Web Applications
- Remote Troubleshooting
- IT Service Delivery
- Customer Satisfaction
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