Robert Drury
Product Manager @Watchfinder
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WORK HISTORY
Product Manager @Watchfinder
Watchfinder & Co. is the leading global marketplace for premium pre-owned watches, offering thousands of timepieces from over 50 luxury brands including Rolex, Omega, and IWC. Founded in 2002, the business operates international boutiques, a certified service centre, and a global eCommerce platform.Role SummaryI own the end-to-end product roadmap for business operations products, supporting global operations in finance, logistics, compliance, and servicing.Partnered closely with engineering, data, operations, and commercial teams to translate business and user needs into scalable, data-driven product strategy—improving both customer experience and internal efficiency.Key Achievements* Overseen the delivery of an optimised product search that has resulted in a 100% increase in search conversion* Defined automated processes for the pricing and quoting of watches, delivering 90% of all submissions as automatic quotes * Re-engineered software business processes to increase watch servicing capacity by 25%+, from 1,600 to over watches per month* Transitioned ≈100 transactional emails to a new email marketing platform* Introduced trade consignment workflows to support international partnerships* Connected an internal ERP product with SAP to enable overnight global financial reconciliation* Integrated third party platforms via API for lost and stolen watch checks and for warehouse fulfilment of customer packs.
EDUCATION
University of Lincolnshire & Humberside
BA, Business Management
SKILLS
ABOUT ROBERT DRURY
I’m a product leader with 20 years of experience across recruitment, finance, retail, and fundraising, and over a decade leading high-performing product teams.I specialize in building and scaling customer-facing, data-driven products and internal platforms—turning complex problems into clear roadmaps and shipped outcomes. My work spans product strategy, Agile delivery, system integrations, and continuous iteration, with a focus on measurable business and customer impact.Across my career, I’ve taken products from concept to launch, driven adoption, integrated complex ecosystems, and partnered closely with engineering, design, data, and business stakeholders to deliver results at scale.I also write regularly about product management, career development, and software delivery, with articles published on LogRocket, OpenReplay, and Medium.If you’re looking for product leadership that balances vision, velocity, and execution, let’s connect.
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