Robert Dodd

Technology Support Analyst, Lead at Deloitte

Role: Technology Support Analyst, Lead at Deloitte
Location: Eureka, CA, US
LinkedIn followers: 500 followers

Information TechnologyView LinkedIn profile

About Robert Dodd

Highly analytical, natural problem solver with over 15 years’ technical analyst expertise, including performing escalated analysis, troubleshooting, testing, and documentation in support of business partners across multiple platforms and applications. Respected leader and coach recognized for the ability to motivate team members and delegate tasks according to skill level to ensure quick issue mitigation and superior customer experience.

Experience

Technology Support Analyst, Lead
Deloitte
May 2023 — Present

Education

Community College of the Air Force
Associate of Arts and Sciences - AAS, Aeronautics/Aviation/Aerospace Science and Technology, General
1998 — 2000
University of Phoenix
BACHELOR OF SCIENCE (B.S.), INFORMATION BUSINESS SYSTEMS, Information Business Systems
2000 — 2006

Skills

Security
Epic Systems
Business Process
Troubleshooting
Lotus Notes
Process Improvement
Sarbanes-Oxley Act
Team Leadership
Customer Service
Technical Support
Air Traffic Control
Windows 8.1
Project Management
Networking
Information Technology
Print Management
Crm
Windows Xp
Help Desk Support
IT Management
Electronic Medical Record (Emr)
Incident Management
Training
Microsoft Office
Change Management
Consulting
Nextgen
Program Management
Microsoft Exchange
Active Directory
Cisco Call Manager
Information Security Management
Team Management
Financial Reporting
Leadership
Windows Server
Management
System Migration
Citrix
Tier 2

Contact information

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Work email
•••••@deloitte.com
Personal email
•••••@•••••.com
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Current company

Deloitte

Business Consulting and Services · 10K employees · Founded 1845 · Worldwide, Worldwide, OO

Deloitte drives progress. Our firms around the world help clients become leaders wherever they choose to compete. Deloitte invests in outstanding people of diverse talents and backgrounds and empowers them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we. Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited (“DTTL”), its global network of member firms, and their related entities. DTTL (also referred to as “Deloitte Global”) and each of its member firms are legally separate and independent entities. DTTL does not provide services to clients. Please see www.deloitte.com/about to learn more. The content on this page contains general information only, and none of Deloitte Touche Tohmatsu Limited, its member firms, or their related entities (collectively the “Deloitte Network”) is, by means of this publication, rendering professional advice or services. Before making any decision or taking any action that may affect your finances or your business, you should consult a qualified professional adviser. No entity in the Deloitte Network shall be responsible for any loss whatsoever sustained by any person who relies on content from this page.

deloitte.com

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About Robert Dodd

Experience

Technology Support Analyst, Lead

Education

Community College of the Air Force

University of Phoenix

Skills

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