Robert J. Abraham
Sr. Manager, Customer Operations and Order Management at American Fruits and Flavors, LLC
- Role
- Sr Manager, Customer Operations and Order Management at American Fruits And Flavors, Llc
- Location
- Burbank, CA, US
- LinkedIn followers
- 500 followers
About Robert J. Abraham
Supply Chain and process improvement professional with 20 plus years experience in Management. Results-driven Manager with a robust work ethic, a proven record of career growth, and the ability to thrive in both individual/team environments. Communicative leader equipped with an extensive career across supply chain, customer service, sales, and inventory management settings. Impressive skillset includes exceptional problem solving skills, leadership, and effective team building. Well-rounded technical capabilities include SAP R/3, Oracle programming, Salesforce and Microsoft Office with advanced expertise in Excel and Access. Areas of Expertise include: •Six Sigma Green Belt •Supply Chain •Manufacturing •Business Operations •Sales •Customer Service •Inventory Control •EDI •Data Integration & Reporting •Staff Training & Development •Customer & Vendor Relations •Team Building •Problem Resolution
Experience
Sr Manager, Customer Operations and Order Management
American Fruits And Flavors, Llc
Nov 2020 — Present · Los Angeles, CA, US
Manage all global Order Management business activities for parent company, Monster Energy Beverage and Private Food & Beverage merchants. • Manage all customer service issues and complaints for the Customer Operations and Order Management department that includes outstanding conflict resolution and solving intense, time compressed situations• Responsible for developing processes and strategies that deliver on key performance indicators.
Education
Villanova University
Six Sigma Green Belt Certification
Illinois State University
Liberal Arts
Skills
- Time Management
- Strategy
- Entertainment
- Merchandising
- Social Networking
- Sales
- Program Management
- Supply Chain Management
- Forecasting
- Sales Operations
- Customer Service
- Business Process
- Digital Media
- Logistics
- Training
- New Business Development
- Business Development
- Microsoft Excel
- Documentation
- New Media
- Inventory Management
- Retail
- Customer Relations
- Access
- Management
- Software Documentation
- Leadership
- Six Sigma
- Analysis
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