Robert Imperato
Gen AI for CX | ASAPP | Actor | Director | Theater Educator
- Role
- Cx Consultant at ASAPP
- Location
- La Mesa, CA, US
- LinkedIn followers
- 500 followers
About Robert Imperato
I am a dedicated, versatile, fast-learning professional with extensive problem solving…
Experience
Cx Consultant
Jun 2025 — Present
At ASAPP, I lead the adoption of AI-native automation within contact centers, partnering with forward-thinking brands to elevate customer experience and operational efficiency. My work centers on aligning business goals with intelligent automation strategies that streamline workflows, enhance agent performance, and deliver measurable results. I\'m passionate about reimagining customer service—combining cutting-edge AI with human expertise to create scalable, high-impact solutions-native® customer service for the enterprise contact center.
Education
North Shore Community College
Associate of Arts - AA
2004 — 2006
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