Robert Hertz

About Robert Hertz

Are you ready to tackle the next great product/technology/innovation/idea? Have you validated your product/market fit? Have you conducted your market research and set the feature definitions, strategy, and roadmap? Are you ready to onboard a seasoned, professional Product Manager?Deep Nishar, Vice President of Product at LinkedIn, said, “A great product manager has the brain of an engineer, the heart of a designer, and the speech of a diplomat.” As a veteran Product Manager with the keen ability to leverage technology toward driving continuous business improvement and cutting-edge product development, I am well-positioned to visualize your end-product and determine its strategic direction based on data-driven insights.I have a record of success leading cross-functional business and technical teams to the delivery of high-quality web, mobile, B2C, and B2B SaaS products. I collaborate with developers and solution architects to identify and execute solutions for small start-ups to large Fortune 50 companies. I excel at hiring and developing talent, steering all stakeholders through the product life cycle from conception to launch, go-to-market strategies, customer satisfaction, end-of-life cycle, and next iteration. PROFESSIONAL EXPERTISEProduct Strategy & Execution Project Management Business Case Documentation Product Lifecycle Agile Requirements Gathering Cost-benefit Analysis Process Modeling Market Strategy Launch PlanWHAT ELSE DO I BRING TO THE TABLE?• Fueled by an optimistic outlook and bottomless drive for results, I am always first to put my hand up.• Experienced and determined, I know that every problem has a solution and dive deep into data to evaluate customer signals, assess options, launch iteratively, and measure success through goals, OKRs, and KPIs. • Creating a culture of inclusion, I drive momentum by empowering my teams, communicating all the amazing facts and details about the great work we’ve achieved. • Mindful that nature abhors a vacuum, I have an innate curiosity that energizes me to push boundaries, explore new ideas, and innovate.LET’S CONNECT to continue to build strong professional networks! Contact me at t••••••••@gmail.com. I am always happy to share my expertise and learn from yours!

Experience

1. Group Product Manager

   Centene Corporation

   Jan 2023 — Present

   Leading a high-performing product organization at a large healthcare enterprise serving under‑insured populations via Medicaid, Medicare, and the Health Insurance Marketplace.• Manage & Mentor: Lead a team of 5 Product Managers across critical domains, including provider data, contract management, payment integrity, and state files.• Strategic Execution: Defined and executed cross-product strategy and integrations, optimizing end-to-end workflows and user experience.• Risk Mitigation & Cost Savings: Launched an early warning system that identified unpaid providers missing critical data — saving approximately $2M.• AI & Automation: Spearheaded evaluation and deployment of AI-powered “copilot” tools for contract insights — enabling natural-language search, risk scoring, and automated workflows, achieving ~40% faster review cycles and stronger compliance.• Efficiency Gains: Drove process improvements across business operations, eliminating over 600 hours of manual work per month.• Data Quality Improvement: Improved provider data integrity by ~80%, significantly reducing risk in provider‑member matching.

Education

• Los Angeles Valley College

  Associate of Business (AB)

Skills

• Agile Project Management
• Product Management
• Pharmacy Benefit Management
• Business Requirements
• Radio Advertising
• Tableau
• Power Bi
• Software Development
• Music Research
• Scrum
• Salesforce.com
• Radio
• Business Process Improvement
• Ibm Rational Tools
• Music Scheduling
• Patient Reported Outcomes
• Software Documentation
• Sdlc
• Market Research
• Big Data
• Radio Programming
• Edi
• Fullstory
• Sharepoint
• Visio
• Quality Assurance
• Data Analysis
• Six Sigma
• Crystal Reports
• Troubleshooting
• Hipaa
• Jira
• Viero
• Project Management
• Appetize
• Radio Scheduling
• Square
• Music Programming
• Aloha
• Process Improvement