Robert P. Grimal

About Robert P. Grimal

Passionate about the power of digital transformation. I believe good people + technology is what can make this world a much better place. As a trusted advisor, I have the chance to work with an inspiring and hardworking group of colleagues, customers, partners and peers on accelerating the digital transformation of Microsoft customers.Digitally transforming a business can be a challenging, yet rewarding undertaking. We have the platforms, partners, and expertise to help you move your business into the digital age. The One Microsoft family offers great options to help you- Improve your sales processes and automation- Increase your sales team\'s effectiveness - Integrate your Marketing operations into the same platform as your Sales operations- Eliminate unnecessary IT costs by providing an integrated platform- Provide analytics that are not only predictive, but intelligent and timely

Experience

1. Principal Technology Specialist Ai Enterprise

   Microsoft

   Sep 2023 — Present · Miami, FL, US

   South Business Applications Cross Industry M365 Copilot Agents Lead- Strategic Solution Lead Technology Specialist for the Microsoft suite of business applications (CRM) focused on high potential / strategic customers- Product focus: Dynamics 365 Customer Experience, Copilot Experiences, Sales + Sales Copilot, Copilot for Sales, M365 Copilot, AI & GPT- Awards: FY24 Q3 MSUS, Americas Enterprise - Living our Culture: Make it Happen, FY24 Q4 MSUS, Americas Enterprise - Living our Culture: Make it Happen, FY25 Americas Gold Club Award Enterprise

Education

• Belen Jesuit Preparatory School

  Highschool Diploma

  2003 — 2009

• Universidad de Salamanca '10

  Study Abroad, Spanish and Iberian Studies

  2010 — 2010

• Florida International University

  Bachelor of Arts (B.A.), Psychology / Marketing / Business

  2009 — 2013

• Florida International University - College of Engineering & Computing

  Master of Science (M.S.), Engineering/Industrial Management, Enterprise Systems Management

  2013 — 2014

• Microsoft Education Partner

  3X Microsoft Certified

  2022

• Trailhead by Salesforce

  12X Salesforce Certified, 10X Trailhead Ranger

  2019

Skills

• Open Office Writer
• Quality Management
• Business Systems Consulting
• Projection Mapping
• Microsoft Office
• Social Networking
• Continuous Improvement
• Management
• Customer Service
• Organizational Development
• Strategy
• Turn Around Management
• Engineering Change Management
• Leadership
• Technical Writing
• Strategic Consulting
• Spanish
• Management Consulting
• Operations Management
• Analysis
• Tableau
• Cross-Functional Problem Solving
• Training
• Systems Engineering
• Leadership Development
• Marketing
• Program Evaluation
• Team Leadership
• Erp
• Marketing Strategy
• Project Management
• Process Improvement
• Recruiting
• Public Speaking
• Alteryx
• Linkedin
• Employee Training
• Purchasing Processes
• Spend Analysis
• Strategic Planning