Robert Heard
Manager of Content Solutions at FedEx
- Role
- Manager Solutions - Content Solutions at FedEx
- Location
- Germantown, TN, US
- LinkedIn followers
- 500 followers
Experience
Manager Solutions - Content Solutions
Jul 2022 — Present · Memphis, TN, US
Leads the Content Solutions team at FedEx, delivering dynamic, customer-facing content that empowers global Sales and bid response teams to clearly articulate the unique value of FedEx solutions. The team drives customer-centric strategies using buyer enablement principles, generative AI, and emerging trends—while also shaping executive messaging, global content strategy, and the implementation of new tools and processes.
Education
University of Mississippi
Bachelor of Science (B.S.), Integrated Marketing Communications
2010 — 2014
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