Bobby Firestein
Business Development, Revenue Growth, Sales, Customer Experience, Team Building, Sustainability, Conservation
- Role
- Director of Business Development at Full Sail Media
- Location
- Baltimore, MD, US
- LinkedIn followers
- 500 followers
About Bobby Firestein
I\'m a results-driven, accomplished Vice President of Sales with 25+ years of extensive…
Experience
Director of Business Development
Sep 2023 — Present · Baltimore, MD, US
Business Development Strategy: Implement new business development strategies by leading all sales performance activities; executed company sales process; managed coaching and evaluating sales team.Branding/Marketing: Partnered with Marketing, identifying and improving brand and product awareness.Business Insight/Presentations: Provided market insight on new and existing products; created presentations/pitches to sell products and services to new and existing customers.Client Satisfaction/Experience: Partnered with Client Services to understand and plug gaps in customer satisfaction; collaborated with Operations and Sales team to resolve client issues.Training/Value Proposition: Led and coached Sales Reps on productive options to message and address challenges by clarifying objections, emphasizing value, and working through differences, then arriving at positive outcomes.Market Research: Leverage market knowledge and competitors to identify and develop Full Sail Media.Strategic Planning/Innovation: Built and executed strategic quarterly and annual market plan to sell innovative products, including use case and targeted customers.Sales Administration/Performance: Managed Sales Administration function and operational performance reporting, including scorecards, streamlining processes and systems, updating CRM, advising senior management on maximizing business relationships, and creating environment where customer service flourishes.
Education
Rochester Institute of Technology
BS Graphic Arts & Photography, Printing Management
1983 — 1987
DeMatha Catholic High School
High School Diploma
1978 — 1982
Skills
- Social Media Marketing
- Digital Printing
- Indesign
- Pre-Press
- Marketing
- Wide Format Printing
- Graphic Design
- Adobe Creative Suite
- Social Media
- Marketing Strategy
- Variable Data Printing
- Advertising
- Photoshop
- Adobe Acrobat
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