Rob McLaughlin

Business Development | Operational Excellence, Efficiency & Tech

Role
Genpact
Location
Charlotte, NC, US
LinkedIn followers
500 followers

About Rob McLaughlin

With over 20 years of experience leading sales and client engagement teams across telecommunications, technology, and advisory services, I am passionate about solving business challenges and enabling sustainable growth. My expertise lies in identifying the right stakeholders, uncovering operational inefficiencies, and designing solutions that leverage technology and process improvement.I thrive in roles where I can build and mentor teams, collaborate with clients, and lay the foundations for long-term success. My background includes extensive work with the US Department of Defense, B2B SaaS clients, and private equity-backed enterprises giving me a perspective on both public and private sector transformation.Interests: Digital Transformation | Operational Excellence | Client Success | Technology Enablement | Leadership Development | Capabilities Awareness | Customer Identification & Engagement

Experience

  1. Genpact

    Present

Education

  • Duke University - The Fuqua School of Business

    MBA, Finance

    2005 — 2007

  • University of Virginia

    BA, History, Foreign Affairs

  • The George Washington University

    MS, Information Systems

Skills

  • Government Contracting
  • Management
  • Networking
  • Solution Selling
  • Business Development
  • Telecommunications
  • Strategic Planning
  • Channel
  • Professional Services
  • Selling
  • Sales
  • Strategy
  • Leadership

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Rob McLaughlin — Genpact in Charlotte, NC, US | Unifers