Robert Kerr

Senior Associate, Regional IT Operations Director @Gensler

London, GB
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WORK HISTORY

Oct 2011 — Present

Senior Associate, Regional IT Operations Director @Gensler

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London, GB

Lead strategic IT operations across Europe with a £4M annual budget. Implemented ITIL-based service management, reducing incidents by 60%. Delivered £200K in savings through cloud SIP and telecom renegotiations. Drive enterprise-wide IT transformation and oversee multi-site teams.

SKILLS

IT Service ManagementChange ManagementWindows ServerInformation TechnologyIT ManagementDisaster RecoveryProject ManagementProcess ImprovementManagementInfrastructureVendor ManagementEnterprise SoftwareData CenterIT StrategyService DeliveryItilProject DeliveryIT OperationsLeadershipOutsourcing

ABOUT ROBERT KERR

Visionary IT Executive with over 20 years of experience leading global technology operations, delivering enterprise transformation, and aligning IT strategy with business objectives. Proven track record of driving innovation, optimising costs, and influencing C-suite decisions. Expert in IT governance, cybersecurity, digital transformation, and regulatory compliance (PCI, ISO, GDPR).

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Robert Kerr — Senior Associate, Regional IT Operations Director at Gensler in London, GB | Unifers