Robert Carter-Edwards
Digital Services & Analytics Operations Manager @Boeing
Bristol, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Sep 2023 — Present
Digital Services & Analytics Operations Manager @Boeing
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Bristol, GB
EDUCATION
N/A
St Bernadette Catholic Secondary School
English, Math and Other Studies
2005 — 2008
City of Bristol College
Foundation degree
SKILLS
Contact CentreCall CenterPeople ManagementCustomer ExperienceOutsourcingMulti-SiteTeam ManagementCross-Functional Team LeadershipTendersGroup PresentationsContact CentersManagementWorkforce ManagementOperations ManagementBpoCall CentersLeadershipTelemarketingPerformance ManagementStakeholder ManagementCrmCall Center DevelopmentOffshoringContact Center ManagementOutsourcing ManagementRecruitingBusiness Process ImprovementBusiness TransformationCustomer RetentionService DeliveryEmployee EngagementProject DeliveryCustomer SatisfactionCustomer AcquisitionChange ManagementCustomer Relationship Management (Crm)Account Management
ABOUT ROBERT CARTER-EDWARDS
During stellar career of advancement through multiple contact centre leadership roles, I…
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