Robert P.
- Role
- Director of Operations, Massachusetts at LifeStance Health
- Location
- Reading, MA, US
- LinkedIn followers
- 500 followers
About Robert P.
Fueling operational excellence and driving team performance is my expertise. For over 10…
Experience
Director of Operations, Massachusetts
Apr 2022 — Present
Lead the Operations for the state of Massachusetts including 38 outpatient sites and several Integrated Behavioral Health sites. P&L responsibilities of +$129 Million. Oversight over +360 clinicians, and 86 Operational staff. Responsible for helping create Standard Operating Procedures across the state to standardize 3 major acquisitions. Patient-First approach through managing internal shared service relationships to create easier access to care. Collaborate with other Directors of cross-functional teams in Centralized Billing Office, Credentialing, and Intake to eliminate bottlenecks for patients and increase overall customer service. Responsible for leading data driven approach across our Operational, Financial and Clinical quality metrics. Connect with our Recruiting lead and our local Training Director to ensure a steady pipeline of incoming clinical candidates and interns.
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