Robb Schmitt
- Role
- Senior Manager, Salesforce Net Zero Cloud, Service Cloud, and Financial Services Cloud Specialist at West Monroe
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Robb Schmitt
Experienced Management Consultant with a demonstrated history of delivering success in…
Experience
Senior Manager, Salesforce Net Zero Cloud, Service Cloud, and Financial Services Cloud Specialist
Mar 2022 — Present
My work at West Monroe involves three key pillars - helping my clients strategize about their front-office (Marketing, Sales, Service) customer experiences, coaching organizations and leaders to not just \"do digital\" but to Be Digital, and growing a world-class consulting team that helps our clients succeed and compete in a challenging market. I spend my time thinking about and working on the following things - feel free to reach out if you want to chat-Financial Services Customer Experiences (Online Banking, Loan Origination, Deposit Account Opening, Treasury Management)-Salesforce Experience Cloud -Salesforce Financial Services Cloud -Contact Center Strategy -Customer Data Strategy (Data Interoperability, Customer360) About West Monroe: West Monroe is a digital consulting firm that was born in technology but built for business—partnering with companies in transformative industries to deliver quantifiable financial value. We believe that digital is a mindset—not a project, a team, or a destination—and it’s something companies become, not something they do. That’s why we work in diverse, multidisciplinary teams that blend industry expertise with deep operational and technology capabilities—moving clients from traditional to digital operating models and creating products and experiences that transcend the digital and physical worlds.
Skills
- Marketing
- Leadership
- Strategy
- Analysis
- Sustainability
- Fundraising
- Spss Statistical Analysis
- Strong Writing Skills
- Higher Education
- Powerpoint
- Research
- Environmental Awareness
- Statistics
- Social Media
- Microsoft Office
- Entrepreneurship
- Word
- Spss
- Teaching
- Market Research
- Microsoft Word
- Public Policy
- Policy
- Public Speaking
- Analytics
- Project Management
- Nonprofits
- Data Analysis
- Time Management
- Microsoft Office (Word, Excel, Powerpoint)
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