Robert Barrens
Business Analyst Sr.
- Role
- Business Analyst Sr at Freddie Mac
- Location
- Dallas-Fort Worth, TX, US
- LinkedIn followers
- 500 followers
About Robert Barrens
My professional ambition and motivation have led me to positions of increasing responsibility in Information Technology throughout my professional career. My committed approach to infrastructure management, process improvements, asset management, policy creation/management, training, and system/business analysis has resulted in improved IT operating practices, significant cost savings, and successful project completions and implementations. I am a solid contributor who brings energy to the job, while fostering a positive work atmosphere.Professional Attributes:#Business System Analyst Certificate #CCNA certificate #PMP Certificate #Asset Management #Requirements Management # Policy & Procedures #Adaptable # Efficient # Motivated # Problem Solving Skills # Analytic # Collaborative # Excellent Communication Skills # Organized # Self-Starter #Process Improvement # Research # Employee Training # Compliance # Creating & Maintaining Policies#InContact CXone #MS Teams #InContact Salesforce Agent #Salesforce InContact Studio Script #LanDesk #ServiceNow #People Soft Microsoft Office # DB2 # UNIX # JCL # TSO/ISPF, VISIO, SQL, Taskmate (programming language)#HTML #SnagIt #SharePoint #SAP #ITUP #Hewlett-Packard Quality Center (QC)#EDGE & Force (telecom applications)#Active Directory # SCCM # Group Policy, Agile
Experience
Business Analyst Sr
Jun 2020 — Present
Education
University of Oklahoma
BBA, Management Information Systems (MIS), Sociology (Minor)
Booker T. Washington High School - Tulsa, OK
Diploma
Skills
- Process Improvement
- Management
- Team Building
- Customer Service
- Vendor Management
- Information Technology
- Cross-Functional Team Leadership
- Visio
- Leadership
- Project Management
- Six Sigma
- Business Process Improvement
- Training
- Sharepoint
- Integration
- Sap
- IT Management
- Business Analysis
- Telecommunications
- Analysis
- Access
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