Robert Young
Senior IT Consultant | Technical Liaison & Systems Support Specialist | Advancing Engineering Technology at Purdue University
- Role
- Customer Service Representative at UNOX Inc
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Robert Young
Senior IT Consultant with over 20 years of experience in systems engineering, mission-critical infrastructure, and client-focused technology solutions. I specialize in bridging technical expertise with customer needs, serving as a trusted liaison to ensure technology not only works but delivers measurable value.Currently advancing my expertise through graduate studies in Engineering Technology at Purdue University, with a focus on applying emerging methods and tools to real-world IT and systems challenges.Passionate about aligning technology with business outcomes, mentoring others in their professional development, and building resilient solutions that scale.
Experience
Customer Service Representative
Sep 2025 — Present · US
Education
University of North Carolina at Charlotte
Work completed towards obtaining Bachelor of Science, Electrical Engineering
1999 — 2000
Purdue University
M.S. Engineering Technology (In Progress), Focus: Model-Based Enterprise, Infrastructure Strategy, Remote Systems Management
Purdue University
Work completed towards Bachelor of Science, Supervision
1983 — 1986
Western Piedmont Community College
AAS, Computer Engineering Technology
1993 — 1999
Western Carolina University
Bachelors of Science, Engineering Technology
2004 — 2008
Skills
- Mac Os X Server
- Database Administration
- Strategic Planning
- Leadership
- Linux
- Statistical Modeling
- Microsoft Office
- Information Technology
- Open Source
- Active Directory
- Unix
- Xp
- Windows Server
- Hardware
- Systems Engineering
- Security Engineering
- Technical Support
- Troubleshooting
- Online Research
- Computer Hardware
- Incident Analysis
- Os X
- Quantitative Analysis
- Vulnerability Scanning
- Mac Os X
- Firewall Management
- Security
- Network Engineering
- System Administration
- Windows Xp
- Operating Systems
- Incident Management
- Public Speaking
- Networking
- Social Media
- Project Management
- Network Administration
- Disaster Recovery
- Cad/Cam
- Lamp
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