Roberta Diamond

About Roberta Diamond

I exceed expectations, creating cohesion and successful projects, programs, services, and team success. Growth and promotion focused on customer experiences within consumer, retail, medical, and non-profit industries - beneficial relationships that further repeated satisfaction for all parties. My strengths capitalize on the unique characteristics, needs, and opportunities that drive long-term success - creating experiences that generate trust and support throughout the foundational relationship and beyond. I am known as the ”go-to person” and “the glue” of the team. People come to me for answers and action, knowing I will get it done. Whether creating, streamlining processes, organizing new technology, or reaching out to customers, I move operations, programs, and people forward.AREAS OF EXPERTISE-Operations and Project Marketing Management-Digital Marketing and Advertising-Project Development and Management-Organization and Logistics-Staff Training and Development-Event Management and Execution-Budget Management-Account Management-Customer Relationship Management (CRM)-Purchasing and Procurement-Processes and Procedures-Contract Negotiation-Workflow Planning-Multi-Unit Operations Management

Experience

1. Creative Marketing and Operations Manager

   Successful Singles

   Sep 2015 — Present · Boston, MA, US

   Directing, training, negotiating and streamlining practices resulting in increased new business, lead generation, and sales-Project life-cycle management from initial concept to execution through multiple areas of expertise including large-scale event management.

Education

• Emerson College

  BS Communications

Skills

• Skills & Endorsements
• Digital Photography
• Human Resources
• ■ Strategic Marke,Ng ■ Contract Nego,a,on ■ Brand Awareness ■ Customer Service & Reten,on ■ New Product Launches ■ Vendor & Supplier Rela,Ons ■ Sugges,Ve Selling Techniques ■ Team Development & Leadership ■ Rela,Onship Management
• Public Speaking
• Leadership
• Public Relations
• Online Marketing
• Management
• Team Building
• Project Planning
• Account Management
• Budgeting
• Advertising
• Social Networking
• Event Planning
• Web Design
• Social Media
• Print Management
• Marketing
• Contract Negotiation
• Direct Mail
• Customer Service
• Blogging
• Promotions
• Recruiting
• Negotiation
• Email Marketing
• Entrepreneurship
• Microsoft Office
• Sales
• Marketing Strategy
• Social Media Marketing
• Event Management
• Web Services
• Project Management
• Training