Roberta Chalmers

About Roberta Chalmers

A professional association manager for more than 20 years, bringing a wide breadth of knowledge and an ability to creatively solve problems. A goal-oriented financial performance manager (budget development, monthly A/R&A/P, financial statement reporting, reserve study analysis).A vendor supervisor, project manager, and mechanically savvy deputy for optimal building maintenance performance. A dedicated advocate for superior customer service.

Experience

1. General Manager - Missouri

   Westward360

   Apr 2026 — Present

   As the General Manager for the Missouri market, I provide executive oversight for all state branches and regional operations.Key Responsibilities:Regional Oversight: Directing all Missouri-based branches to ensure brand consistency and service quality.Strategic Growth: Driving market expansion and managing high-level client relationships across the state.Team Leadership: Mentoring branch managers and local teams to optimize community association management and maintenance workflows.

Education

• Northern Virginia Community College

  Business Administration

• Southern New Hampshire University

  Mathematics

Skills

• Association Management
• Technical Writing
• Property Management
• Asset Management
• Document Management
• Real Estate
• Negotiation
• Sales
• Facilities Management
• Accounts Payable
• Office Management
• Community Management
• Inventory Management
• Real Estate Development
• Employee Management
• Residential Homes
• Budgets
• Customer Service
• Maintenance Management
• Reserve Studies
• Managing Meetings
• Contract Negotiation
• Management
• Accounts Receivable
• Marketing
• Project Management
• Transcription
• Leadership
• Condos
• Financial Management Services
• Research
• Budgeting
• Financial Statements
• Assets Management
• Supplies Management