Roberta Bodega
Advanced Support Application Specialist @Roche
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WORK HISTORY
Advanced Support Application Specialist @Roche
Monza, IT
Diagnostics - CPS, Centralized and Point of Care Solutions- Develop and conduct training on products for colleagues of the Italian Hub (Italy, Slovenia, Croatia, Bosnia, Romania, Swiss IT): cobas pure, cobas t 411 / 511 / 711, cobas 6500, Point of Care- Provide advanced support to colleagues and handling of complex complaints, escalation and monitoring to analyze product performance proactively- On-site support for complex problem resolution- Technical Product Manager network member for Coagulation, Clinical Chemistry, Immunology, Point of Care- Reference contact to support Marketing, Sales and Tender offices- Supported lines: Serum Work Area, Coagulation, Urinalysis, Point of Care
ABOUT ROBERTA BODEGA
Advanced Support Application Specialist presso Roche
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