Roberta di Giuseppe

Client Success Manager @Smartness

Rome, IT
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Apr 2025 — Present

Client Success Manager @Smartness

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EDUCATION

2012 — 2014

University of Rome Tor Vergata

Laurea Magistrale, Progettazione e gestione dei sistemi turistici

2013

Universidad de Almería

Erasmus - Economia del Turismo

2008 — 2011

University of Rome Tor Vergata

Laurea Triennale, Lingue nella società dell'informazione

SKILLS

Strategia Di MarketingHotelTourismAnalisi Delle EntrateOspitalitàYield ManagementPubbliche RelazioniTurismoHospitalityCustomer ServiceSettore AlberghieroHotel ManagementGestione EventiEvent ManagementPublic RelationsGestione Dei RicaviGestione HotelHotelsFront OfficeManagementAssistenza ClientiGestione OspitalitàHospitality Management

ABOUT ROBERTA DI GIUSEPPE

I am an organized and results-driven Client Success Manager with over five years of experience optimizing client portfolios, driving revenue growth, and enhancing customer satisfaction in the hospitality and technology sectors. Currently, I manage a portfolio of Italian and Spanish clients, ensuring their success and satisfaction.In my previous role, I was part of the support team, where I guided hotels in effectively using Bookassist platforms and managed the onboarding and training processes. With a decade of experience in the hospitality industry, I bring a deep understanding of its dynamics and remain eager to continually improve and expand my expertise.

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Roberta di Giuseppe — Client Success Manager at Smartness in Rome, IT | Unifers