Bob Zylstra
Professional Employer Organization (PEO) | Service and Operations
- Role
- Sr, Manager Benefits Operations at ADP
- Location
- Dallas County, IA, US
- LinkedIn followers
- 500 followers
About Bob Zylstra
In my 25+ years working in HCM and outsourced benefits administration, I have contributed to client services, back-office operations, and carrier administration. My background includes people management, building multi-functional teams, and client implementation & integration. I am passionate about (leading and) supporting my team, delivering quality experiences for my clients, and meeting business objectives.Additional skills and competencies include:• Benefits Administration• Requirements Gathering• Business & Data Analysis• Process Troubleshooting• Testing and ValidationSoftware & Systems experienced and skilled:Siebel CRM | Microsoft Office (Word, Excel, Outlook & PowerPoint)| SQL | JIRA | Cognos | DB2 | HTML | Tableau | XML | Salesforce (Service Desk)Certifications:Six Sigma Green Belt-Integris Performance Advisors
Experience
Sr, Manager Benefits Operations
Mar 2023 — Present · Urbandale, IA, US
Education
Saint John's University
Bachelor's Degree, Organizational Management & International Management
1997
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