Robert Wollmeringer

Business Analyst Iii @Colorado Department of Revenue

Windsor, CO, US
MOBILE NUMBERS
+19•••••••12

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WORK HISTORY

Aug 2024 — Present

Business Analyst Iii @Colorado Department of Revenue

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Lakewood, CO, US

The mission of the Colorado Department of Revenue (CDOR) is to become a trusted partner to every Coloradan to help them navigate the complexities of government so they can thrive. We are driven by our values of service, teamwork, accountability, integrity, and respect.*Responsible for gathering and documenting business requirements, based on the needs from Colorado legislation and our DMV business stakeholder.*Collaborate with business and development stakeholders to plan, design and translate business processes, requirements, and rules into development tasks to support continuous maintenance and enhancement of the DRIVES application.*Establish, build and maintain relationships with partnered stakeholders and manage expectations.*Review and diagnose system problems to identify solutions and/or make referrals*Perform detailed user requirements analysis, document processes, and manage User Acceptance Testing*Assist with implementing and supporting business solutions across numerous workgroups*Facilitate meetings and document actions, risks, decisions, and meeting minutes*Create documentation and manuals for multiple solutions

EDUCATION

N/A

Clark University

Computer Technology

N/A

New England College

Bachelor of Arts

SKILLS

VirtualizationEnterprise SoftwareProgram ManagementSystem ArchitectureTrusted Business AdvisorInside SalesHp ServersSales OperationsProfessional ServicesServersInformation SystemCloud ComputingTrainingSolution SellingBusiness ProcessStorage

ABOUT ROBERT WOLLMERINGER

I am an Operations and Support professional, with extensive experience in optimizing Sales Operations and Config and Quote teams and processes across multiple locations. My expertise includes system and tool testing (UAT/MTP), root causes analysis, consulting, and providing optimal resolutions to ensure the smooth functioning of operations with the optimization of tools and systems. I have successfully served as a trusted advisor and \"go-to guy\" for multiple teams by always striving for the right solution, even when it\'s not the easiest or most popular choice. I have never subscribed to the phrase \"it\'s not my responsibility\" and am always willing to pitch in where needed, no matter how big or small the job is. I love working in highly collaborative teams as well as independently in high-pressure situations to get things done. I am adept at navigating complex transitions and situations and creating and delivering comprehensive training programs and process documentation, which is vital for maintaining a high-performance workforce. Outside of work, you\'ll find me reading, drawing, skiing, and taking time to enjoy life. I am an avid hockey and football fan.

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