Robert Wilson
Sr. Director - IT Asset Management at Bell Techlogix, Inc.
- Role
- Sr Director - IT Asset Management at Bell Techlogix, Inc.
- Location
- Cincinnati, OH, US
- LinkedIn followers
- 500 followers
About Robert Wilson
I am a self-motivated professional with extensive management experience and a vision for…
Experience
Sr Director - IT Asset Management
Jul 2017 — Present · Cincinnati, OH, US
Build IT Asset Management service offering: o Defined, document and implement service delivery standards for asset management practiceso Developed CMDB standards, management processes and automation integrationso Collaborate with the sales team to solution/cost deals and help drive new businesso P&L accountability – took a loss leading service and delivered a growing and profitable service lineo Build strategic roadmap for Asset management service offering, driving automation and cost savingso Created trends/metric reporting to track performance and flag opportunities for improvemento Leverage various ITAM tools (Service Now, ITOM, SCCM, Altiris, Ivanti, Intune, JAMF, AD)o Partner with platform engineers to develop automated workflows and ongoing process improvements to simplify taskso Build tools around best practices and operational needs to drive consumption of datao Challenge the Out of the Box capabilities of tools to recognize efficiencies, automation or workflow and API improvement needso Align data taxonomy definition/requirements across tools and businesseso Liaise across capabilities/business towers to integrate functionality and data modelingo Set goals and priorities to drive innovations and efficiencieso Establish development plans to align with career pathso Create a positive environment that fosters growtho Grew team from two employees to over forty o KPI measurements to drive performanceo Sox audit support – validate process compliance, controls, and data accuracyo Report and manage hardware aging report (in/out of warrant or support), provide guidance related to refresh roadmapso Software lifecycle management for end of life and/or out of support upgrade or replacementso Operational audit and controls to ensure accuracy and inventory accountability
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