Robert Watts
Senior Product Experience Specialist @HiBob
Signup · Get unlimited contacts
WORK HISTORY
Senior Product Experience Specialist @HiBob
London, GB
EDUCATION
Harris Academy Chafford Hundred
Business
ABOUT ROBERT WATTS
Customer Experience Analyst with 5+ years of experience in Operations and a strong focus on AI-driven customer service solutions.I specialise in identifying and implementing improvements to enhance customer experience, with expertise in managing and optimising AI chatbot systems to streamline interactions and improve deflection rates. Skilled in process optimisation, data analysis, and cross-functional collaboration, I support our teams in delivering exceptional service while continuously refining operational efficiency.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.