Robert Turner

About Robert Turner

Club leader guiding teams in golf operations, course maintenance, landscaping, F&B, membership sales and services, retail and all recreation departments. Develop member and guest services, amenities and activity programs while focusing on member and guest retention and recruitment. Strong organizational, financial and planning skills. Experience in opening new facilities or re-launch of existing properties. Project director for club and golf course renovations and enhancements. Executive Committee member that works collectively to develop and execute strategic plans for property.

Experience

1. Director of Golf Club Operations

   Waldorf Astoria Orlando

   Jul 2009 — Present · Orlando, FL, US

   Opening club director at first Waldorf Astoria Golf Club in Hilton Hotels and Resorts luxury brand. Responsible for all operations, food & beverage, course maintenance, sales and revenue management of the Rees Jones designed golf course and club facilities. Golf club is part of 480 acre Bonnet Creek Resort which includes 502 room Waldorf Astoria Orlando hotel and 1013 room Signia by Hilton Orlando Bonnet Creek resort. Championed resort team in training and education of luxury guest service standards in alignment with Forbes Travel. Developed and directed $8m golf course renovation project by Rees Jones Inc. completed in 2024.

Education

• University of Arizona

  BA, Political Science

  1986 — 1990

Skills

• Club Operations
• Membership Relations
• Food
• Pre-Opening
• Food & Beverage
• Food
• Hotels
• Leadership
• Hospitality Industry
• Hospitality Management
• Golf Resorts
• Event Management
• Opening Hotels
• Golf Course Management
• Golf Operations
• Financial Reporting
• Golf Courses
• Hospitality
• Membership Development
• Club
• Resort Clubs
• Banquets
• Golf
• Resorts