Robert Timmons
Operations Director, Project Management & Operational Effectiveness @Naacp
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WORK HISTORY
Operations Director, Project Management & Operational Effectiveness @Naacp
Lead enterprise-wide operational transformation projects impacting staff, executive leadership, governance boards, membership networks, and external partners-Provide internal operational consulting on workflow redesign, program launch strategy, risk mitigation, cost optimization, and governance alignment-Design and institutionalize association standard operating procedures (SOPs) and operational frameworks to scale project delivery and improve organizational maturity-Conduct root-cause analysis using Fishbone, 5-Why, and impact mapping methodologies to drive cost-saving operational improvements-Standardized tracking and resource-alignment frameworks, resulting in significant improvements in cost control, collaboration, and accountability-Serve as Lead Project Manager on high-visibility initiatives including process redesign, systems implementation, policy rollouts, and program launches-Develop and control project budgets, forecasting models, and financial tracking tools to guide strategic planning and executive decision-making-Oversee vendor procurement, contract evaluation, implementation, and ongoing relationship management for third-party operational initiatives-Hire, develop, and lead cross-functional project teams to meet operational KPIs within funding constraints-Mentor and upskill internal Project Managers in PMBOK-aligned delivery, governance-focused execution, stakeholder strategy, and operational discipline-Lead knowledge-transfer sessions, PM office hours, and PM onboarding to build organizational competency
EDUCATION
University of Pittsburgh
Electrical Engineering, Electrical and Electronics Engineering
University of Pittsburgh
Bachelor of Science, Electrical Engineering
ABOUT ROBERT TIMMONS
Operations Director, Project Management & Operational Effectiveness at NAACP
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