Robert Thibault

About Robert Thibault

PROFESSIONAL SUMMARY:Highly driven and accomplished leader with expertise in Product Development, Strategic & Operational Transformation, and Program Management. A trusted advisor who motivates and inspires high performing teams. A relationship builder, who possesses a strong financial acumen, a demonstrated history of efficiently delivering software products fast, the experience to effect change quickly, and proven credentials for breathing new life into IT operations of all sizes.MY PASSION:So often, the teams I work with already have some of the knowledge/experience to make meaningful changes to their company and, most importantly, to their own habits and behaviors. The most significant role I play is in helping teams realize the value of their knowledge/experience, and helping them channel it toward the most effective outcomes possible for themselves, their teams, & their entire organization.With over 20 years in IT, I’ve worked with a small number of Fortune 100 companies and a blossoming startup. Whether as an individual contributor or as a team leader –my success has come from 1) the ability to listen to the challenges an individual or team is facing, 2) the ability to identify and articulate the opportunities to address those challenges, and most importantly 3) creating a collaborative environment that fosters relationship building and the meaningful/productive interaction required to tackle those opportunities.GETTING A BIT PERSONAL:Below are some of the interests and activities in which I’ve involved myself over the years.• Active volunteer: national and local private, civic, and religious organizations• Award-winning author• UNH D1 Baseball Team• UNH Concert Choir• High School All City, All State, All New England Choir• Pianist at local events; especially my living room of late• Avid bicyclist; including a recent 450 mile ride from Key Largo to the Georgia border.SKILLS, CERTIFICATIONS, & AREAS OF PROFICIENCY:Active listening, Problem-solving, Communication, SaaS, Process Improvement, IT Strategic Ops, Product Development, OKR/KPI Development, Software Delivery, Leadership Consulting, Data Analysis, Mentoring, Change Mgmt, Program Mgmt, Budgets, Culture, Agile, CSM, SDLC, ITSM/ITIL, HP Service Manager, JIRA, Confluence, Azure, Lean, Sharepoint, ServiceNowADDITIONAL RELEVANT EXPERIENCE:• Delta Air Lines• Georgia PacificFAVORITE QUOTE:\"Most problems are communication problems.\"

Experience

1. Sr Manager, IT Solutions, Innovation & Automation

   Smurfit Westrock

   Jan 2022 — Present · Atlanta, GA, US

Education

• Georgia State University - J. Mack Robinson College of Business

  MBA coursework

• University of New Hampshire

  Bachelor of Science - BS, Business Administration, Management and Operations