Robert Terry

Client Director- North America @Eraneos

Omaha, NE, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Aug 2015 — Present

Client Director- North America @Eraneos

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Through my experience I was a proven leader to leverage their IT infrastructure, focusing on strategy, sourcing and IT service management while creating and implementing best practices in order to maximize their ROI. Specialties: Training Development and implemenation, Board Room Strategies, Sourcing and Governance, IT Service Management (Lean IT, ITIL, Cobit) Learning and Development, Instructor and Virtual Led training solutions, IT Strategy and Knowledge Management.

EDUCATION

1989 — 1991

Ellsworth College

AS Criminal Justice, Criminal Justice and Corrections

1992 — 1995

University of Nebraska-Lincoln

Bachelor of Applied Science (B.A.Sc.), Criminal Justice

SKILLS

StrategyWorkforce ManagementCustomer ExperienceMarketingStrategic PlanningAccount ManagementService DeliveryChange ManagementBusiness AnalysisProgram ManagementVendor ManagementCall CenterOutsourcingProject PlanningLeadership DevelopmentProcess ImprovementSystem AdministrationCold CallingTeam LeadershipBusiness DevelopmentSales OperationsCustomer RetentionCustomer ServiceRecruitingSolution SellingOperations ManagementManagementTeam BuildingTeam ManagementTrainingCustomer SatisfactionBpoConsultingTelecommunicationsSales ProcessSales ManagementProject ManagementBusiness StrategyNetworkingPerformance Management

ABOUT ROBERT TERRY

Sr. Sales Executive with proven success with providing clients with IT Solutions. Robert…

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