Robert Terry
Client Director- North America
- Role
- Client Director- North America at Eraneos
- Location
- Omaha, NE, US
- LinkedIn followers
- 500 followers
About Robert Terry
Sr. Sales Executive with proven success with providing clients with IT Solutions. Robert…
Experience
Client Director- North America
Aug 2015 — Present
Through my experience I was a proven leader to leverage their IT infrastructure, focusing on strategy, sourcing and IT service management while creating and implementing best practices in order to maximize their ROI. Specialties: Training Development and implemenation, Board Room Strategies, Sourcing and Governance, IT Service Management (Lean IT, ITIL, Cobit) Learning and Development, Instructor and Virtual Led training solutions, IT Strategy and Knowledge Management.
Education
Ellsworth College
AS Criminal Justice, Criminal Justice and Corrections
1989 — 1991
University of Nebraska-Lincoln
Bachelor of Applied Science (B.A.Sc.), Criminal Justice
1992 — 1995
Skills
- Strategy
- Workforce Management
- Customer Experience
- Marketing
- Strategic Planning
- Account Management
- Service Delivery
- Change Management
- Business Analysis
- Program Management
- Vendor Management
- Call Center
- Outsourcing
- Project Planning
- Leadership Development
- Process Improvement
- System Administration
- Cold Calling
- Team Leadership
- Business Development
- Sales Operations
- Customer Retention
- Customer Service
- Recruiting
- Solution Selling
- Operations Management
- Management
- Team Building
- Team Management
- Training
- Customer Satisfaction
- Bpo
- Consulting
- Telecommunications
- Sales Process
- Sales Management
- Project Management
- Business Strategy
- Networking
- Performance Management
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