Robert Stephens
Sr Manager, Wireline Assurance, Incident and Change Management @Rogers Communications
Brampton, ON, CA
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Aug 2023 — Present
Sr Manager, Wireline Assurance, Incident and Change Management @Rogers Communications
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Brampton, ON, CA
SKILLS
Voice Over Ip (Voip)Operations ManagementCrmTelecommunicationsCall CentersIpMultiprotocol Label Switching (Mpls)Quality ManagementInternet Protocol (Ip)TroubleshootingVendor ManagementVoipService DeliveryMplsWireless TechnologiesManagementTeam LeadershipCustomer SatisfactionTestingProcess ImprovementProject PlanningCustomer ExperienceBusiness Process ImprovementCustomer ServiceWirelessContact CentersTime Management
ABOUT ROBERT STEPHENS
Senior Manager Wireline Service Assurance: Elevating Service Excellence, Driving Exceptional Customer Experiences, and Fostering Employee Engagement
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