Robert Semaan

Experience

1. Director of Human Resources

   Alliance Mobile

   Jul 2014 — Present

   Boosting a positive company culture by starting a company Advisory Board, monthly informative newsletters, solidifying training, ensuring stronger communication companywide starting with new hires, and gaining positive feedback from employees consisting of 68 retail locations and 360 employees. • Introducing and enforcing new company policies and procedures while ensuring state and federal laws are followed. • Create and manage the Performance Evaluation process based off numbers and written evaluations by managers to ensure proper performance metrics are measured. • Communicate with AT & T leaders along with MMS presidents on a daily basis to discuss and plan company improvements, trends, and future implementation. • Develop and maintain relationships with outside vendors including employment attorneys, health and 401k agents, TPA firms, payroll providers, and liability insurance agents. • Solidify new hire on-boarding process and converted company to E-Onboarding. • Recruited and hired new staff for 15 new retail locations including sales, managers, and District Mangers in 24 months. • Reduced churn by 25% overseeing 2 internal recruiters and planning success campaigns to attract top talent. • Administer payroll bi-weekly, profit per hour reports weekly, and various payroll reports on a monthly schedule. • Provide and input accurate bi-weekly payroll wages into various compliance websites for workman’s comp, 401k, and ACA reporting. • Minimized overtime from 700 hours per pay period to less than 100 per pay period by coaching District Mangers in scheduling/overtime management procedures. • Increased original health insurance participation companywide while running annual successful open enrollment periods. • Successfully launch and administer 401k for the company. • Protect company with increased umbrella liability coverage along with introducing EPLI coverage. • Began HR Department consisting of 33 retail locations with over 250 employees.

Education

• Oakland University

  Bachelors, Human Resources

  2004 — 2008

• Oakland University

  Bachelors of Science, Human Resource Management

  2004 — 2008

Skills

• Screening
• Talent Management
• Sales
• Hiring
• Customer Service
• Interviews
• Recruiting
• Leadership
• Employee Relations
• Employee Benefits
• Deferred Compensation
• Employee Training
• Onboarding
• Job Descriptions
• Human Resources
• Payroll
• Team Building
• Conflict Resolution
• Sourcing
• Microsoft Office
• Microsoft Excel
• Hris
• Training
• Management