Robert Schwietz

SVP of Global Business Development @eClerx

St. Louis, MO, US

eClerx improves customer experience and operational efficiencies by leveraging deep domain knowledge, advanced automation (RPAs), AI/machine learning and analytics.eClerx operates in three distinct but integrated business units: eClerx Customer Operations, eClerx Financial Markets & eClerx Digital.At eClerx Customer Operations, we offer operations expertise, automation and re-engineering capabilities, and the domain knowledge required to support the customer journey needs of large enterprises. Our services enhance each step of the customer journey, helping turn everyday customer touch points into opportunities. We help improve sales and retention, reduce cost and solidify customer and employee satisfaction.eClerx provides critical business operations services to 135+ global companies, including many of the world’s leading financial services firms, online retail and distributors, interactive media and entertainment, high tech and industrial manufacturing, cable and telecom, travel and leisure, and software vendors, through operational support, data management and analytics solutions.