Robert Rottier
Midwest Territory Regional Service Coordinator
- Role
- Regional Service Coordinator - Midwest at Haulotte US, Inc.
- Location
- Milwaukee, WI, US
- LinkedIn followers
- 500 followers
Experience
Regional Service Coordinator - Midwest
Dec 2022 — Present · US
Frontline manufacturer level service support and issue resolution assistance for owners and service support partners with an overall goal to improve customer satisfaction. I guide customers maintenance & parts department staff with education on warranty, parts ordering, technical diagnostics, and equipment familiarization. Act as eyes and ears to identify failure trends and areas for improvement by collecting evidence and documenting failures for product management and engineering. Update technical cases in Salesforce to assist management of customer relationships for continued sales growth and opportunities.
Skills
- Supervisory Skills
- Finance
- Customs Regulations
- Web Based Systems
- Transportation
- Powerpoint
- Microsoft Excel
- Equipment Procurement
- Petroleum
- Field Service
- Webtas
- International Contracting
- Six Sigma
- Leadership
- Quality Auditing
- Project Implementation
- Far
- International Logistics
- Sales Support
- Contract Management
- Sourcing & Procurement
- Procurement
- Governmental Compliance
- Mechanics
- Military Logistics
- Export Controls
- Industrial Safety
- Work Instructions
- Operations Management
- Process Scheduler
- Piping
- Microsoft Office
- Sap R/3
- Inspection
- Excel
- Visio
- Facilities Management
- Process Improvement
- Government Procurement
- Adp
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