Robert Rick

About Robert Rick

QUALIFICATION SUMMARY •Training/consulting professional with expertise in employee change management, training/facilitation. •Ability to motivate others and retain employees. •Recognized by management and peers as highly energetic, enthusiastic and hard working. •Excellent communication, leadership and listening skills. •Ongoing Program development of standard operating procedures. Specialties: change management, Increase sales, coaching, customer satisfaction, customer service, insurance CE, leadership, leadership training, mentoring, microsoft windows, performance management, policy analysis, presentation skills, process engineering, public speaking, recruiting, retail, safety, sales, sales management, sales training, training, training programs,

Experience

1. Strategic Account Manager

   Axalta

   May 2014 — Present · US

   Strategic Account Managers: Responsibility to proactively maintain one of our fastest growing segments, our existing Multi Shop Automotive customers. Management of over 10 Million Dollars of paint purchases.\\\\nPrimary responsibilities:\\\\n• Proactively develop and implement strategic account plans from Profitability\\\\nto Standardization of Processes to Leadership Development.\\\\n• Strategically focus on enhancing our value proposition in this market segment\\\\n• Increase customer engagement and strengthen customer loyalty\\\\n \\\\n\\\\n \\\\n \\\\n\\\\n \\\\n

Education

• Northwood University

  Bachelor of Business Administration (B.B.A.), Management, Markett General, Accounting

  1978 — 1982

• Northwood University

  BS Degree; AA Degree, Business Management; Automotive Marketing & Management

  1979 — 1982