Robert Reed
Hotel Management Company Vice President | 35+ Years in Hospitality Leadership | Revenue Growth • Brand Strategy • Operations
- Role
- Vice President at SMI Hotel Group
- Location
- Richmond, VA, US
- LinkedIn followers
- 500 followers
Experience
Vice President
Jun 2014 — Present · Richmond, VA, US
Responsible for the development of strategies to grow revenue, maximize profits, enhance service and improve quality of company\'s portfolio of hotels. Strong emphasis on analyzing information (financial statements, industry benchmarking and revenue management reports, quality assurance evaluations, guest services scores and traveler reviews) in order to make informed decisions. Provide guidance and mentorship to hotel General Managers and Directors of Sales. Create a positive work environment through implementation of a strong company service culture, whereby team members are motivated to exceed guest expectations. Examine, analyze, and evaluate operations of assigned hotels to ensure adherence to company and franchise standards.
Education
University of Richmond
Bachelor of Liberal Arts, Interdisciplinary Studies--Leadership Studies
2009 — 2013
Virginia Tech
Hotel, Restaurant and Institutional Management
1981 — 1984
Skills
- Leisure
- Hospitality
- Hotel Booking
- Pre-Opening
- Property Management Systems
- Front Office
- Hospitality Management
- Budgeting
- Rooms Division
- Yield Management
- Food & Beverage
- Restaurant Management
- Hotels
- Restaurants
- Hotel Management
- Revenue Analysis
- Hospitality Industry
- Budgets
- Training
- Customer Satisfaction
- Micros
- Opening Hotels
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