Robert Puzak

About Robert Puzak

I am the Business Development Manager for Smail Auto Group. My objective is to use my education and work ethic to train, coach, counsel, and mentor every employee that works in my department. I will not stop until we are at maximum profits in all areas of the business. I will never settle and always strive to make myself and everyone around me better than they were the day before.

Experience

1. Business Development Manager

   Smail Auto Group

   Mar 2014 — Present · Greensburg, PA, US

   Hiring, training, and managing Smail Auto Group representatives who contact existing and new customers with the goal of scheduling an appointment for the customer to meet with either one of our professional sales or service advisors. The goal is to help the customer meet with a service or sales advisor to make an educated decision in regard to maintaining their current vehicle or purchasing a new vehicle.

Education

• Proactive Dealer Solutions

  Internet Sales and Service Management

  2014 — 2015

• NCM ASSOCIATES

  Internet Management Program

  2018 — 2019

• Penn State Fayette

  Business Administration and Management, General

  2002 — 2004

Skills

• Customer Relationship Management (Crm)
• Automotive
• Sales Management
• Business-to-Business (B2b)
• B2b
• Customer Relations
• Direct Marketing
• Sales Process
• Management
• Team Building
• Sales Operations
• Customer Retention
• Customer Service
• Sales
• Customer Satisfaction
• New Business Development
• Customer Engagement
• Operations Management
• Dealer Management
• Account Management
• Business Development