Robert Phillips
Experienced Professional Services Manager and Consultant with a unique perspective for mentoring and leading people, managing internal and external cross functional projects and teams.
- Role
- Configuration Specialist at Intelagree
- Location
- Muncie, IN, US
- LinkedIn followers
- 500 followers
About Robert Phillips
Dedicated, resourceful, goal-driven professional with extensive experience as an accomplished supervisor. With a wealth of experience and success in leadership roles, I excel in various key areas essential to driving success in any organization. My proficiency in organization ensures that tasks are completed efficiently and effectively, while my strong problem-solving skills enable me to tackle challenges head-on and find innovative solutions. I am a natural leader and team player, able to collaborate seamlessly with colleagues to achieve common goals, and my experience in supervising teams has honed my ability to motivate, inspire, and guide others towards success. Additionally, my dedication to providing exceptional client support ensures that customer needs are met with the highest level of service and satisfaction.Provided expert advice and recommendations to clients, based on knowledge and experience. Responsible for leading and managing consulting teams. Guided junior consultants, ensuring the overall quality and timeliness of project deliverables. Conducted performance evaluations and addressed any performance issues. Built and maintained strong relationships with clients, understanding their needs and objectives, and developing tailored solutions to meet their specific requirements. Identified new opportunities, pitching services to potential clients, and contributing to the growth of the corporation. Played a vital role in driving value for clients, shaping strategies, and delivering impactful results that helped organizations achieve success.Areas of Expertise:* Client Relationship Management* Project Management, Planning and Execution* Team Leadership and Development* Strategic Collaboration* Process Optimization
Experience
Configuration Specialist
May 2025 — Present · Muncie, IN, US
Supports the Implementation Manager in the design and deployment of IntelAgree Setup and configure a client’s IntelAgree subscription to the client’s business use cases and requirements Present in client meetings different configuration options to achieve the client’s configuration goals Work closely with sales, client success, and development teams to deploy IntelAgree
Education
Vincennes University
COMPUTER AND INFORMATION SCIENCES AND SUPPORT SERVICES
Reality Based Leadership
Reality Based Leadership
Crucial Conversations
Crucial Conversations
Ivy Tech Community College
Electrical/Electronics Maintenance and Repair Technology
Skills
- Requirements Analysis
- Vendor Management
- Software Development
- Requirements Gathering
- Team Building
- Strategic Planning
- Business Intelligence
- Process Improvement
- Business Analysis
- Business Process Improvement
- Integration
- Software Documentation
- Sdlc
- Sharepoint
- Visio
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