Robert Parsons
Team Supervisor at DHL Global Forwarding
- Role
- Icc East Team Supervisor at DHL Global Forwarding
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Robert Parsons
Graduating in 2019 from the University of South Carolina with dual Bachelor of Science degrees in Operations and Supply Chain Management and Insurance and Risk Management, I have cultivated a strong foundation in logistics and operational strategy. My academic background has equipped me with a solid understanding of production planning, problem-solving, and root cause analysis. Currently serving as ICC East Team Supervisor at DHL Global Forwarding, I lead a team of Analysts, focusing on maintaining and expanding customer relationships while ensuring data accuracy and process improvements. By leveraging my expertise in strategic negotiations and process optimization, I aim to contribute to organizational efficiency and growth.
Experience
Icc East Team Supervisor
Sep 2022 — Present · Charlotte, NC, US
East Region Team Lead-Supervise, manage, and lead a team of Analysts in performing essential requirements for maintaining, improving, and growing customer relationships-Manage data flow of EDI quality with external and internal customers-Training Analysts as well as leading our vision to reach KPIs-Negotiate rates with customers to improve margins and retain business-Assisting in system integration, process improvement, and process modeling
Education
University of South Carolina
Bachelor of Science in Business Administration, Operations and Supply Chain Management
2015 — 2019
University of South Carolina
Bachelor of Science in Business Administration, Insurance and Risk Management
2015 — 2019
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