Robert Oleary
Director, Customer Experience & Commerical Operations @Leiters Health
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WORK HISTORY
Director, Customer Experience & Commerical Operations @Leiters Health
Englewood, CO, US
Responsible for leading sales and operations planning activities, CRM launch and development, e-commerce platform development and a customer experience team for a rapidly growing FDA registered 503B outsourcing provider of high-quality hospital and ophthalmic compounded sterile preparations.
EDUCATION
University of Wyoming
Bachelor's degree
University of Lynchburg
MBA, Business Administration and Management, General
SKILLS
ABOUT ROBERT OLEARY
As the Director of Customer Experience and Commercial Operations at Leiters Health, I lead a team of professionals who are dedicated to providing high-quality compounded sterile preparations and pharmacy services. I have over 20 years of experience in managing customer experience, sales, and operations in various industries, including healthcare, technology, telecommunications, retail, education and outsourcing.My core competencies include process improvement, analytics, customer relationship management, leadership development, e-commerce platform development, and sales and operations planning. I have successfully launched new contact centers, developed CRM and e-commerce solutions, lead expansion of product sales, facilitated new customer launches, and developed account penetration strategies. I thrive in a rapidly changing and complex environment, where I can apply my strategic thinking, problem-solving, and decision-making skills. I am passionate about building a winning culture, developing top talent, and recognizing performance!
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