Robert Notman
Customer Operations Manager @Hovis Ltd
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WORK HISTORY
Customer Operations Manager @Hovis Ltd
Responsible for the management of the supply chain relationships with key customer of Hovis.Accountable for maintaining customer service and supply chain performance.Map, develop and maintain key communication channels with all customers.Collaborating with all key stakeholders (internal/external) to ensure optimised on shelf availability.Order Management - Ensuring Customer Orders are Right First Time.Daily/Weekly Reporting on Service, On Time Delivery.Attend monthly review meetings to discuss performance and opportunities to improve.Using Customer Portals to access and upload any relevant information.The voice of the Customer with Hovis and the voice of Hovis within the Customer.Seasonal/Event PlanningRange Change PlanningNPD ImplementationAim to get the right product to the right place at the right time.Current portfolio of Morrisons, Asda, Ocado and Amazon with experience of covering other accounts when required.
EDUCATION
The University of Huddersfield
BA Hons
SKILLS
ABOUT ROBERT NOTMAN
A resourceful Supply Chain Professional within the dynamic, highly competitive and…
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