Robert Murphy
Servant Leader | COO & VP of HR | Leading with Mindfulness, Empowering Teams, and Transforming Dental Practices Through Integrity and Growth
- Role
- Chief Operating Officer VP of Human Resources at Better Smile Of Wny, Pllc
- Location
- Buffalo, NY, US
- LinkedIn followers
- 500 followers
About Robert Murphy
Leadership is about creating a space where people feel valued, trusted, and empowered…
Experience
Chief Operating Officer VP of Human Resources
Oct 2024 — Present · Buffalo, NY, US
In this dual leadership role, I oversee the operational, financial, and human resource functions of a multi-location dental practice, driving business success and fostering a thriving workplace culture- Directing daily operations across multiple offices, ensuring efficiency and alignment with organizational goals- Designed and implemented Standard Operating Procedures (SOPs) to improve consistency and streamline workflows- Developed and tracked Key Performance Indicators (KPIs) to monitor practice performance and identify opportunities for growth- Building a cohesive team culture by implementing morale-boosting initiatives and leadership development programs- Leading recruitment, onboarding, and retention efforts to secure top talent and reduce turnover- Ensured compliance with labor laws and industry standards through creation of an employee handbook and policies- Conducted in-depth analysis of financial statements to support budgeting, cost control, and strategic decision-making- Directing marketing strategies, including social media campaigns,television advertising, and digital ads to enhance brand visibility and attract new patients.
Education
Park University
Bachelor of Science - BS, Business Management
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